Contact Tracing Information
Through late December, 2021, contact tracers within the Skokie Health and Human Services Department (HHS) would reach out to COVID positive Skokie residents via telephone to ensure that COVID positive residents were isolating at home, to provide information for keeping their family safe, to help identify how the COVID positive resident may have been exposed and to identify close contacts to prevent further transmission of the virus.
Beginning Tuesday, December 28, 2021, Skokie residents testing positive will no longer receive a phone call from Skokie HHS contact tracing staff. Instead, each COVID positive Skokie resident will receive a text message from the Illinois Department of Public Health’s (IDPH) Surge Contact Tracing Call Center. The incoming text message will state: “IL COVID HELP: The IL state health department may try to reach you. Call 312-777-1999 with questions or go to: https://dph.illinois.gov/covid19/data/contact-tracing.html”
In response to the text, if Skokie residents have any questions or concerns while COVID positive or have a family member that is COVID positive, residents can respond to this text message by calling the number listed or visiting the website provided.
Skokie HHS wants to remind residents that any information you share with public health workers is CONFIDENTIAL. This means that your personal and medical information will be kept private. Public health staff will NEVER ask for money, debit/credit card or bank account information, social security numbers or immigration status.
Skokie HHS continues to support our residents during this time. If you need additional support or clarification after reaching out to the IDPH Surge Contact Tracing Call Center, please email firstname.lastname@example.org or call 847-779-7726.
COVID-19 Information and Resources: